Privacy Policy

At Opullo, operated by ARHAM PRIME LLC, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our online store.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you may have regarding your information when you visit Opullo.store or interact with our services.

1. Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with Opullo, we may collect certain information that you provide directly to us.

This may include:

Your name
Billing and shipping address
Email address
Phone number
Order and transaction information
Product preferences or other information you provide to us
Information you provide when contacting customer support

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments and provide order confirmations
Arrange shipping and delivery
Communicate with you about your orders
Respond to customer service requests
Improve our products, website, and shopping experience
Detect and prevent fraudulent or unauthorized activity
Maintain the security of our website
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted by law and according to your preferences

We only use personal information for legitimate business purposes and as necessary to provide and improve our services.

3. Payment Information

Payments made through our store may be processed by third-party payment providers. We generally do not directly store complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better shopping experience.

Cookies may be used to remember preferences, maintain your shopping cart, understand how visitors use our website, improve website functionality, and support analytics and marketing activities.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some features or functionality of the website.

5. Shopify and Third-Party Services

Our online store is powered by Shopify, which provides the technology used to operate our ecommerce website.

We may also work with third-party service providers that help us operate our business, including payment processors, shipping providers, analytics services, marketing providers, and customer support services.

These providers may have access to certain personal information only as necessary to perform services on our behalf and may process information according to their own privacy policies.

6. Sharing Your Information

We do not sell your personal information for money.

We may share information with trusted service providers when necessary to operate our business, process and deliver orders, process payments, provide customer support, maintain our website, prevent fraud, or comply with legal obligations.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, customers, or business.

7. Data Security

We take reasonable measures to help protect the personal information we collect from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of your information.

8. Your Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, or deletion of certain personal information.

You may also have the ability to opt out of certain marketing communications. If you no longer wish to receive promotional emails from us, you may follow the unsubscribe instructions included in those communications.

To make a privacy-related request, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.